Privacy Notice

Introduction

Tiro Limited is committed to protecting and respecting your privacy. We want to tell you how we use and protect your personal information. This includes informing you of your rights regarding your personal information that we hold.

This Privacy Notice sets out how we may use, process and store your personal information. We may get that information from you or our partners, through contracts or other legal arrangements you have with us or our partners on behalf of us, or to deliver contractual/legal obligations. In other cases, we will get that information from you with your permission and consent.

The Laws and Regulations

The laws that govern personal data in the UK are:

The Data Protection Act (1998)

REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”).

The independent authority that upholds information rights in the public interest in the United Kingdom is the Information Commissioner’s Office (the “ICO”). Further information can be found at https://ico.org.uk.

Who is Tiro Limited?

This is Tiro Limited registered address, company number and contact information:

Tiro Limited
8 Larch Walk, Wemyss Bay, Inverclyde PA18 6BJ
Company Registration Number: SC134029

Email: info@etiro.co.uk

Phone: +44 (0) 1475 521154

Tiro Limited Website : www.etiro.co.uk


Information we may collect from you

Tiro Limited may collect information from you because we have a legal reason (allowed by law or under contract) to collect the information, or because you have consented for us to do so for a specific purpose.


Information you give us

You may give us information about you with your consent, for example:

By filling in a form

Sending us an e-mail

You may give us information for legal reasons, such as to enter into a contract with us, when you are buying goods or services from us.


Information we collect about you

If you visit our website we may automatically collect information about you, for example:

Technical information

IP addresses

Information about what type of device you use to connect to our website

How you interact with our website.


Information we receive from other sources

We may receive information about you if you use any of the other websites we operate, any other services we provide, or from our business partners instructed to collect information on our behalf.

We also work with third parties (including, for example, business partners, sub-contractors in technical, payment, mailing and delivery services, analytics providers, credit reference agencies) and may receive information about you from them as part of the service we provide you, or for legal reasons.


Cookies

For more information please read our Cookies policy.


Why does Tiro Limited collect personal information?

Tiro Limited collects information for the some or all of the following reasons:

To provide information about products or services you have shown interest in purchasing within a reasonable time afterwards, if you are already an existing Tiro Limited customer

To provide information to you about products or services you have purchased from us, or related products or services

To provide goods or services to you under contract

For legal reasons, for example, if you have entered into a contract with us

To provide information to you about our products and services if you have consented to receive it.


What legal basis does Tiro Limited have for processing my information?

Tiro Limited may process your information because:

We have a contract with you

You have given us permission to do so

We must provide services to you after you have purchased something from us

To comply with the law.

All of these reasons are reasons Tiro Limited may legally process the information we have about you.


Who might Tiro Limited share your information with?

Tiro Limited may share your personal information with third parties, either because you have consented to allow us to do so or for legal reasons. For example, we may share your personal information with:

Subcontractors and third parties for the purpose of the performance of a contract that we hold with them or that we hold with you

With third parties because you have given consent

With third parties who provide shipping or mailing services because you have purchased goods or services


Other reasons Tiro Limited may share your personal information with a third party

If Tiro Limited or substantially all of its assets are acquired by a third party, personal data held by Tiro Limited about its customers will be one of the transferred assets of the company.

In addition, Tiro Limited will share your personal data with third parties for the following reasons:

If Tiro Limited must comply with a legal obligation

To enforce or apply our Website Terms of Use or other agreements

To protect the rights, property, or safety of Tiro Limited, our customers or others

We will exchange information with other companies or organisations to prevent fraud or to reduce our credit risks.


Where we store your personal data

We primarily store and process your personal data in the EU/European Economic Area (“EEA”). If we do transfer your personal data outside the EEA it will be because you have consented or because we have a legal reason to do so.

Some examples of reasons your data may be processed outside of the EEA include:

Order fulfilment

Payment processing

Technical support services.

If your personal data cannot be processed within the EEA, we will:

Comply with all other data protection principles

Where possible, be to a country that is on the list of the EU Commissions’ countries that provide adequate protections for the rights and freedoms of data subjects

If the transfer is to the United States of America, we will use reasonable endeavours to make sure they participate in the Privacy Shield program

Make sure we have assessed the adequacy of protections in all other cases.


Access to your stored personal data via password

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.


Transmission and storage of your personal data

Unfortunately, the transmission of information via the internet is not completely secure. Although we use best practice to ensure your data is encrypted to the standard required in the GDPR to protect your personal data, we cannot guarantee the security of your data as it is transmitted and stored.


How long will you keep my personal information?

Tiro Limited will not retain your personal information for longer than required.

We will keep your personal information:

For as long as required by law

Until we no longer have a valid reason for keeping it

Until you request us to stop using it.

We may keep just enough of your personal information to ensure that we comply with your requests not use your personal information or comply with your right to erasure. For example, we must keep your request to be erased even if it includes your personal data until such time as you are no longer our customer.


What if I chose not to give you my personal information?

If the personal information is necessary in order to supply goods or services to you under a contract between you and Tiro Limited, then we will not enter into that contract or provide the services or goods if you do not give us your personal information.


Your Rights

Tiro Limited will respect your legal rights to your data.

Legal Right

What Tiro Limited does to protect your rights

The right to be informed

Tiro Limited is publishing this Privacy Notice to keep you informed as to what we do with your personal information. We strive to be transparent about how we use your data.

The right to access

You have the right to access your information. Please contact Tiro Limited Data Protection Officer at info@etiro.co.uk if you wish to access the personal information Tiro Limited holds about you.

The right to rectification

If the information Tiro Limited holds about you is inaccurate or not complete, you have the right to ask us to rectify it. If that data has been passed to a third party with your consent or for legal reasons, then we must also ask them to rectify the data. Please contact our Data Protection Officer if you need us to rectify your information: info@etiro.co.uk

The right to erasure

This is sometimes called ‘the right to be forgotten’. If you want Tiro Limited to erase all your personal data and we do not have a legal reason to continue to process and hold it, please contact our Data Protection Officer: info@etiro.co.uk

The right to restrict processing

You have the right to ask Tiro Limited to restrict how we process your data. This means We are permitted to store the data but not further process it. We keep just enough data to make sure we respect your request in the future. If you want Us to restrict processing of your data, please contact our Data Protection Office: info@etiro.co.uk

The right to data portability

Tiro Limited must allow you to obtain and reuse your personal data for your own purposes across services in a safe and secure way without this effecting the usability of your data. Please contact our Data Protection Officer if you want information how to port your data elsewhere: info@etiro.co.uk. This right only applies to personal data that you have provided to Us as the Data Controller. The data must be held by Us by consent or for the performance of a contract.

The right to object

You have the right to object to Tiro Limited's processing your data even if it is based on Our legitimate interests, the exercise of official authority, direct marketing (including data aggregation), and processing for the purposeless of statistics. If you wish to object please contact our Data Protection Officer: info@etiro.co.uk

The right to withdraw consent

If you have given Us your consent to process your data but change your mind later, you have the right to withdraw your consent at any time, and Tiro Limited must stop processing your data. If you want to withdraw your consent, please contact our Data Protection Officer: info@etiro.co.uk

The right to complain to a Supervisory Authority

You have the right to complain to the ICO if you feel that Tiro Limited has not responded to your requests to solve a problem. You can find their contact details here: https://ico.org.uk/concerns/

Links to Other Websites

From time to time, our website may contain links to and from other websites. If you follow a link to any of these websites, please note that these websites may have their own privacy notices and that we do not accept any responsibility or liability for any such notices. Please check these notices, where available, before you submit any personal data to these websites.


Changes to Our Privacy Notice

Tiro Limited may change this notice from time to time in the future. Any such changes will be posted here and, where appropriate, notified to you in writing. We advise you to check back frequently to see any updates or changes.

Copyright 2018 by Tiro Limited

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